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MFEC | The Leading Tech Company in Thailand

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Optimize IT Operations Costs with “MServ” Automation & Management Platform by MFEC

MServ is an automation and management platform that enables organizations to efficiently manage IT operations and enhance business processes—helping reduce costs, increase agility, and create a competitive advantage for businesses in Thailand. Which businesses should use MServ?Any business that aims to leverage technology to gain a competitive advantage. Why should every business use MServ? It directly addresses the real challenges faced by businesses in Thailand at a lower cost, as it is a localized platform built by MFEC’s experts. Helps you make faster and more accurate data-driven decisions. Reduces repetitive and time-consuming tasks. The system is flexible and adaptable to change. Enables smoother cross-team collaboration. Reduces the risk of human error. What modules does MServ have? IT Service Management (ITSM) Issue Reporting System (Ticketing) Change Management Incident & Problem Management Asset Management IT Asset and Resource Monitoring & Management Asset Lifecycle Management Automation Workflow Create and manage automated workflows to

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MFEC

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The Launch of the Google Cloud Region in Thailand: A Major Milestone Toward Future-Ready Digital Infrastructure

The launch of the Google Cloud Region in Thailand represents a strategic investment that lays the foundation for the country’s digital future. It aims to empower Thai organizations to confidently lead in the AI-driven economy through a secure, data-sovereign, and high-performance infrastructure. MFEC views Google Cloud not merely as a global cloud service provider, but as a strategic partner ready to closely support Thailand’s national AI strategy. The Four Core Value Pillars of the Google Cloud Region Designed for Thailand 1. Sovereignty & Trust“A Cloud Built for Thailand” Supports in-country data storage Compliant with the Personal Data Protection Act (PDPA) Equipped with industry-leading security systems 2. Speed & Resilience“A Cloud That Accelerates Your Business” Supports low-latency operations Highly resilient with three independent Availability Zones 3. AI Innovation“A Cloud Designed to Bring AI to Life for Thai Enterprises” Direct access to Gemini and Vertex AI from within Thailand Supports enterprise-grade deployment

MFEC

MFEC

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MFEC, a leading digital technology and end-to-end services provider in Thailand, has received the Google Cloud Data Analytics Specialization, reaffirming its expertise in data analytics.

MFEC Public Company Limited (MFEC), a leading digital technology and end-to-end services provider in Thailand, has announced a major milestone with the achievement of the Google Cloud Data Analytics Specialization. This recognition certifies MFEC’s excellence in consulting, designing, and delivering data analytics solutions on the Google Cloud platform with efficiency, security, and adherence to international standards. Achieving this Google Cloud Specialization serves as a testament to MFEC’s deep expertise and proven capabilities in helping clients transform raw data into meaningful insights, creating business advantages through leading data analytics technologies on Google Cloud, such as BigQuery, Looker, Dataflow, and more. This achievement also reflects MFEC’s strong commitment and reinforces customer confidence that leveraging Data Analytics services on Google Cloud with MFEC delivers maximum return on investment (ROI), supported by use cases precisely tailored to each business’s unique needs—from data ingestion and storage to processing and insight visualization. It further solidifies MFEC’s

MFEC

MFEC

MFEC Joins Forces with Google Cloud at PanyaThAI: Driving Thai Organizations Toward Full Agentic AI

MFEC collaborated with Google Cloud in the PanyaThAI Program to support Thai businesses in transitioning confidently, securely, and efficiently into the era of Agentic AI.  Khun Siriwat Wongcharukorn (Khun Leng), CEO of MFEC, shared his vision during the keynote, emphasizing effective AI adoption in organizations and highlighting the importance of modern Thai organizations adapting to AI to gain a business advantage.  “We need to drive organizations toward AI, not wait for AI to come to the organization.” – Khun Siriwat Wongcharukorn, CEO, MFEC  From assisting multiple clients with AI adoption, Khun Leng observed that the main challenge isn’t technology—it’s people (People). He distilled his insights into three key points:  Adapt the organization to AI, not AI to the organization Trying to fit AI into existing processes rarely succeeds. Organizations must be willing to rethink processes and structures to align with AI capabilities (e.g., let AI handle 80% of tasks while humans manage the remaining 20%). 2.AI is not just an IT responsibility Business units themselves (HR, Finance, Sales, etc.) should drive AI

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MFEC

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Why Do AI Projects Fail in Organizations?

“One key reason is that organizations lack an Orchestrator for managing the AI lifecycle.” — Mr. Jum Damrongsak Reetanon, Chief Infrastructure and Integration Officer  What is an Orchestrator, and why is it important? Implementing AI in an organization is like running an orchestra with many different instruments. Even if you have talented musicians, without a conductor to guide the rhythm, volume, and harmony, the music will lack cohesion. Similarly, managing an AI project requires someone who sees the big picture—an Orchestrator—who can align technical and business elements to work together efficiently, ensuring the final output truly meets organizational goals. Challenges and Complexity in Managing the AI Lifecycle  Different perspectives : Technical teams focus on model creation and management, while business leaders expect AI to drive better business outcomes. The Orchestrator bridges these viewpoints.  Misunderstanding AI : Many think AI is only Generative AI or ChatGPT, but it also includes Predictive Models for specialized analytics, such as AI for reading X-rays.  ESG and

MFEC

MFEC

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AI for Business: Start with the Business Problem, Not the Technology

Many organizations begin by asking, “Which AI model should we choose?”  However, according to Khun Joob Damrongsak Reetanon – Chief Infrastructure and Integration Officer, this question is not the most important when it comes to using AI effectively for business.  “Before asking which AI model to use, the more important question is: what business problem does the organization want the AI application to solve?” AI Model vs AI Application AI Model : The “brain” or intelligent mechanism that processes data.  AI Application : The “tool” that applies the AI’s capabilities to address real business needs.  Why Start with the Business Problem?  Investing in AI purely from a technology perspective can lead to high costs without delivering real results. On the other hand, starting from a business problem ensures that AI applications have clear objectives, such as:  Increasing operational efficiency while reducing time and costs Enhancing customer experience Strengthening cybersecurity and data governance Enabling competitive new business models Recommended Checklist Before Investing in

MFEC

MFEC

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MFEC Advances to Premier Partner Level in ServiceNow Consulting and Implementation 

A New Chapter of Excellence: MFEC Officially Promoted to Premier Partner for ServiceNow Consulting and Implementation This certification reflects our commitment to delivering highly impactful, customized ServiceNow solutions that enable organizations to accelerate their digital transformation effectively. With a proven track record in managing complex ServiceNow projects across multiple industries, MFEC has built a strong reputation as a trusted leader. Our certified consultants and implementation experts deliver end-to-end services—from strategy and planning to seamless deployment and continuous optimization—ensuring that every project delivers measurable value. As a Premier Partner, we will continue to expand our capabilities, drive innovation within the ServiceNow ecosystem, and deliver solutions that enhance efficiency, growth, and long-term success for our customers. When it comes to ServiceNow, think MFEC — your trusted partner for growth and efficiency. Contact ps-bsm@mfec.co.th to connect with our experts and explore ServiceNow solutions tailored to your business. #MFEC #ServiceNow #MFECxServiceNow #PremierPartner #DigitalTransformation #Innovation

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MFEC

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Secure Now: Transforming Security Risk with ServiceNow AI

What if AI were not just a tool, but an intelligent assistant capable of truly managing cybersecurity threats? This was the key question explored at “Secure Now: Transforming Security Risk with ServiceNow AI Agents,” an event hosted by MFEC in collaboration with ServiceNow. Throughout the day, participants gained fresh perspectives on how AI Agents can elevate Security Operations (SecOps)—transforming the way organizations manage security risks to become smarter, faster, and more effective. Event Highlights  AI Agents in Action The ServiceNow team demonstrated real-world use cases of AI Agents that can detect, analyze, and respond to cyber threats in real time. Fireside Chat with AIS We were honored to welcome Mr. Pholapat Atsawassanti, Head of Cyber Security Posture and Identity Management at AIS, who shared firsthand insights on how large enterprises can modernize SecOps to stay ahead of today’s evolving threat landscape. Hands-on Experience by MFEC Participants had

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MFEC

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Proud to be MFEC – Ben Anusorn Hatthakree, Infrastructure Project Manager

Hello, my name is Ben Anusorn Hatthakree, currently working as an Infrastructure Project Manager in the IT Operation Managed Services (ITOMS) team at MFEC. My main responsibility is to manage IT Operation Managed Services to support our clients in achieving their business objectives, with a focus on delivering the best possible customer experience.  Our operations integrate three key elements: People, Process, and Technology. Our skilled personnel follow well-established processes, while the technologies we implement ensure accuracy and efficiency across all operations.  Career Journey My career in this field began as a Young Talent in a company. As a child, I dreamed of becoming an electrical engineer, so I pursued a degree in Electrical and Energy Engineering. During my studies, I saw a Hackathon poster in the university elevator. I didn’t even know what it was, but I decided to join with three friends.  That Hackathon sparked my passion for innovation. I started engaging in many activities, which eventually led me to join a Young Talent Program at a public company — a program

MFEC

MFEC

Business Solution Consultant Service Business Consulting Powered by AI to Reduce Costs and Create Competitive Advantage

In today’s business environment, organizational IT systems must continuously evolve. Limitations of legacy systems, maintenance complexity, high operational costs, and systems reaching End-of-Life (EOL) are critical factors that organizations must carefully consider. At the same time, process improvement has become essential. Integrating Agentic AI to automate routine tasks and support preliminary decision-making enables employees to work faster, more efficiently, and with fewer errors. MFEC introduces its services and tools designed to reduce IT development and maintenance costs while improving business processes by embedding AI as a core component of enterprise systems and workflows.  Business Solution Consultant Service : The Answer to Efficient IT Management  Cost reduction is a primary goal for every organization—whether related to labor costs, system maintenance, or IT development expenses. However, excessive use of time and resources often leads to higher costs. Conversely, when organizations enhance process efficiency, reduce errors, and increase productivity, overall costs decrease as performance

MFEC

MFEC