MFEC has been awarded internationally recognized certifications, having successfully renewed ISO/IEC 20000-1:2018 for the third consecutive year in November 2024, and achieved the latest version of ISO/IEC 27001:2022 in early 2025. MFEC remains committed to continuously enhancing service quality, ensuring that customers and users can utilize its services with confidence and trust.
ISO/IEC 27001:2022 – Information Security Management System (ISMS) ISO/IEC 27001:2022 is an internationally recognized standard for Information Security Management Systems (ISMS). It enables organizations to effectively manage and protect customers’ information assets by providing a robust framework to identify risks related to data breaches, cyberattacks, and information security incidents, as well as to implement controls to mitigate future risks. Achieving this certification reinforces MFEC’s strong commitment to continuously strengthening its digital capabilities, technology platforms, and innovative solutions, ensuring alignment with its strategic objectives while maintaining the highest standards of information security.
ISO/IEC 20000-1:2018 – IT Service Management System (SMS) ISO/IEC 20000-1:2018 is an international standard for IT Service Management Systems (SMS) that defines requirements and best practices for delivering high-quality IT services. The standard emphasizes service processes that align with business needs, supported by continuous process improvement and ongoing development of personnel capabilities based on systematic service quality monitoring. This certification ensures that MFEC delivers efficient, flexible, and reliable IT services, well-suited to today’s rapidly evolving service environments.
