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CrowdAbout Wins the ‘DIPROM x Delta Angel Fund Connect 2025’ Award and Creates a Sensation on ‘Shark Tank Thailand’ — A Major Milestone for a Thai Startup Backed by Investments from MFEC and Venture Lab.

CrowdAbout, a Business Intelligence consultancy backed by MFEC and Venture Lab, wins an award at the DIPROM x Delta Angel Fund Connect 2025 and secures co-investment from Shark Tae of Shark Tank Thailand, reinforcing its leadership in Thailand’s consumer insight space. Empowering Business Through Data – When Data Becomes the Power of Success. CrowdAbout was established through a collaboration between MFEC and Venture Lab to build a data-driven business ecosystem. At its core is the Crowdster platform, which brings together a nationwide network of over 250,000 consumers via LINE Official Account and CrowdAbout’s mobile application. All participants are required to create a verified profile containing key information such as age, gender, occupation, income, and consumption behavior. This data is stored within a Big Data infrastructure designed to enable deep connectivity and granular consumer segmentation. As surveys are completed, the system updates profiles in real time, creating a continuously learning and

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Why Do AI Projects Fail in Organizations?

“One key reason is that organizations lack an Orchestrator for managing the AI lifecycle.” — Mr. Jum Damrongsak Reetanon, Chief Infrastructure and Integration Officer  What is an Orchestrator, and why is it important? Implementing AI in an organization is like running an orchestra with many different instruments. Even if you have talented musicians, without a conductor to guide the rhythm, volume, and harmony, the music will lack cohesion. Similarly, managing an AI project requires someone who sees the big picture—an Orchestrator—who can align technical and business elements to work together efficiently, ensuring the final output truly meets organizational goals. Challenges and Complexity in Managing the AI Lifecycle  Different perspectives : Technical teams focus on model creation and management, while business leaders expect AI to drive better business outcomes. The Orchestrator bridges these viewpoints.  Misunderstanding AI : Many think AI is only Generative AI or ChatGPT, but it also includes Predictive Models for specialized analytics, such as AI for reading X-rays.  ESG and

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AI for Business: Start with the Business Problem, Not the Technology

Many organizations begin by asking, “Which AI model should we choose?”  However, according to Khun Joob Damrongsak Reetanon – Chief Infrastructure and Integration Officer, this question is not the most important when it comes to using AI effectively for business.  “Before asking which AI model to use, the more important question is: what business problem does the organization want the AI application to solve?” AI Model vs AI Application AI Model : The “brain” or intelligent mechanism that processes data.  AI Application : The “tool” that applies the AI’s capabilities to address real business needs.  Why Start with the Business Problem?  Investing in AI purely from a technology perspective can lead to high costs without delivering real results. On the other hand, starting from a business problem ensures that AI applications have clear objectives, such as:  Increasing operational efficiency while reducing time and costs Enhancing customer experience Strengthening cybersecurity and data governance Enabling competitive new business models Recommended Checklist Before Investing in

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MFEC Advances to Premier Partner Level in ServiceNow Consulting and Implementation 

A New Chapter of Excellence: MFEC Officially Promoted to Premier Partner for ServiceNow Consulting and Implementation This certification reflects our commitment to delivering highly impactful, customized ServiceNow solutions that enable organizations to accelerate their digital transformation effectively. With a proven track record in managing complex ServiceNow projects across multiple industries, MFEC has built a strong reputation as a trusted leader. Our certified consultants and implementation experts deliver end-to-end services—from strategy and planning to seamless deployment and continuous optimization—ensuring that every project delivers measurable value. As a Premier Partner, we will continue to expand our capabilities, drive innovation within the ServiceNow ecosystem, and deliver solutions that enhance efficiency, growth, and long-term success for our customers. When it comes to ServiceNow, think MFEC — your trusted partner for growth and efficiency. Contact ps-bsm@mfec.co.th to connect with our experts and explore ServiceNow solutions tailored to your business. #MFEC #ServiceNow #MFECxServiceNow #PremierPartner #DigitalTransformation #Innovation

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Secure Now: Transforming Security Risk with ServiceNow AI

What if AI were not just a tool, but an intelligent assistant capable of truly managing cybersecurity threats? This was the key question explored at “Secure Now: Transforming Security Risk with ServiceNow AI Agents,” an event hosted by MFEC in collaboration with ServiceNow. Throughout the day, participants gained fresh perspectives on how AI Agents can elevate Security Operations (SecOps)—transforming the way organizations manage security risks to become smarter, faster, and more effective. Event Highlights  AI Agents in Action The ServiceNow team demonstrated real-world use cases of AI Agents that can detect, analyze, and respond to cyber threats in real time. Fireside Chat with AIS We were honored to welcome Mr. Pholapat Atsawassanti, Head of Cyber Security Posture and Identity Management at AIS, who shared firsthand insights on how large enterprises can modernize SecOps to stay ahead of today’s evolving threat landscape. Hands-on Experience by MFEC Participants had

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Driving the Future of Learning with AI and IoT-Powered Digital Twin Technology

A Collaborative Smart Building Initiative by MFEC, Cisco, and the Faculty of Architecture, Chulalongkorn University  In today’s world, where technology is deeply embedded in our everyday lives, buildings are no longer just structures for living or working. They are transforming into Smart Buildings — intelligent environments that integrate advanced technologies to enhance security, comfort, energy efficiency, and automation. More importantly, these spaces are being designed with a human-centric approach, fostering well-being and enabling people to live and work more effectively.  Guided by this vision, the Faculty of Architecture at Chulalongkorn University has embarked on an ambitious project to transform its campus facilities into a Smart Building prototype — or Digital Twin. By leveraging cutting-edge AI and IoT technologies, the project aims to deliver adaptable, efficient, and sustainable architectural solutions that prioritize user experience and environmental impact.  This initiative is made possible through a Memorandum of Understanding (MOU) between the Faculty of

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Proud to be MFEC – Ben Anusorn Hatthakree, Infrastructure Project Manager

Hello, my name is Ben Anusorn Hatthakree, currently working as an Infrastructure Project Manager in the IT Operation Managed Services (ITOMS) team at MFEC. My main responsibility is to manage IT Operation Managed Services to support our clients in achieving their business objectives, with a focus on delivering the best possible customer experience.  Our operations integrate three key elements: People, Process, and Technology. Our skilled personnel follow well-established processes, while the technologies we implement ensure accuracy and efficiency across all operations.  Career Journey My career in this field began as a Young Talent in a company. As a child, I dreamed of becoming an electrical engineer, so I pursued a degree in Electrical and Energy Engineering. During my studies, I saw a Hackathon poster in the university elevator. I didn’t even know what it was, but I decided to join with three friends.  That Hackathon sparked my passion for innovation. I started engaging in many activities, which eventually led me to join a Young Talent Program at a public company — a program

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MFEC & BAC Join Forces with AIS to Launch “AIS Cloud powered by Oracle Cloud Infrastructure”

MFEC and BAC are driving Thailand’s future cloud landscape together with AIS, officially launching “AIS Cloud powered by Oracle Cloud Infrastructure” at the AIS Business Digital Future 2026: THAI Hyperscale Cloud & AI for Sustainable Nation event. As technology partners and official distributors of AIS and Oracle, MFEC and BAC play a key role in advancing AIS Cloud powered by Oracle Cloud Infrastructure, the first Sovereign Cloud fully operated by Thais. This cloud infrastructure acts as a critical bridge, connecting global technology with the local context and Thai regulations, enabling organizations to securely and confidently control their data and IT infrastructure.  AIS Cloud powered by Oracle Cloud Infrastructure operates from data centers within Thailand, offering services across AI, Big Data, cybersecurity, and local regulatory compliance, including PDPA and the Cybersecurity Act. This solution aligns with MFEC’s strategy of enhancing efficiency and reducing IT costs, while modernizing enterprise infrastructure with transparent pricing, no hidden costs, and no redundant investments. Organizations can start using the cloud with full control

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MFEC Participates in Huawei Thailand Digital & AI Summit 2025

MFEC participated as a speaker at the Huawei Thailand Digital & AI Summit 2025, held on May 29–30, 2025 at the Queen Sirikit National Convention Center, under the theme “Embrace AI, Ignite Future.” The event brought together over 2,000 participants from government, private sectors, and technology partners across the Asia-Pacific region. Mr. Damrongsak Reetanon, Chief Infrastructure and Integration Officer at MFEC, delivered a presentation titled “AI – The Core Business Data Interface for Your New Competitive Advantage.” He introduced the 3A concept for AI adoption in organizations: Assistant – AI as a work assistant Augmented – Enhancing human capabilities and potential Automation – Reducing repetitive steps to improve efficiency He also highlighted the capabilities of Huawei GaussDB, which enhances Retrieval-Augmented Generation (RAG) systems, enabling more accurate performance and practical AI solutions for business applications. Another point of pride for MFEC is being certified by Huawei as a Cloud Transformation Service

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MFEC Recognized as Tencent Cloud Managed Service Provider (MSP)

Delivering Trusted Cloud Expertise to Drive Digital Transformation  MFEC Public Company Limited is proud to announce our achievement of the Tencent Cloud Managed Service Provider (MSP) Program designation — a recognition awarded to top-tier partners with proven capabilities in delivering end-to-end cloud services. It highlights MFEC’s deep technical expertise and commitment to delivering high-quality, secure, and scalable cloud solutions. As a certified Tencent MSP, MFEC is now officially recognized for managing the full cloud service lifecycle — from consulting and migration to operations, optimization, and support — on Tencent Cloud. With over 20 years of experience in IT and digital transformation, MFEC is a trusted partner for organizations seeking to modernize their infrastructure. The Tencent Cloud MSP status reinforces MFEC’s role as a leading provider of cloud-native solutions tailored to the needs of businesses in Thailand and the region.  Key Benefits for Clients: End-to-end Tencent Cloud services Certified cloud engineers

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