MFEC Public Company Limited (MFEC) is the highly-experienced company in the computer and technology field providing IT solutions and services to top tier clients in various business sectors. We are now looking for those who have the intention to find your passion and to discover your future with us and to become Thailand’s best IT workplace with passion to create technologies and innovate solutions that uplift people’s digital life together. 

Role & Responsibility

• Design, develop and deploy various monitoring solutions.
• Perform configuration, tuning, and troubleshooting of monitoring platform.
• Running daily maintenance checks, running, upgrading agents to the current versions.
• Create report overall monitoring services, application, and network.
• Develop functional procedure and system documentation as needed.
• Develop dashboards for IT operations, production support, app/dev teams, as well as executives.
• Know the critical of service downgrade, analyze and identify thresholds to establish meaningful alerts as well as SLA and Business Impact monitoring for proactive.
• Work with infrastructure teams to establish baseline monitoring and thresholds for core technologies.
• Work with application teams and infrastructure team to create custom alerts for existing applications and new applications.
• Work with various teams to understand transactions that need to be monitored and develop solutions to meet those requirements.
• Work with application teams and infrastructure team to create custom monitoring End to End Service with the existing services and new services.
• To analyze problem and able to scope with identify cause of service, application, and network problem.

Who are we looking for? 

• Experience in IT support at least 2 years with technical skill of Computer Hardware, Operating Systems and Network.
• Must have knowledge in monitoring tools (Solarwinds, OMC).
• Excellent communication, interpersonal, and organizational skills.
• Self-learning, motivated, and detail-oriented skills.
• Team working and able to work under pressure with strong negotiation skills.
• Good command of English.

What we Offer? 

Life at MFEC is full of creativity and determination for endless self-development. We aim to create state-of-the-art technology and innovations that improve everyone’s lives. We are surrounded by up-to-date tools in this trendy digital environment and atmosphere that will always keep your passion alive.  

• Meet up Top Management – A great opportunity to design the work environment in cooperation with the executives who have great visions about business and technology, to create success together.  
• Tech Expert Community – Working with experts within our company and our company’s partners from various global leading organizations, leading to endless technological advances.
• Employee Experience – Receiving the best experiences because the company supports all employees in doing what they want to do and to adapt these skills for the future.  
• People Development – A space provided for self-development equipped with qualified personnel and modern tools to all employees to succeed, be the best version of themselves and meet today’s society’s standards.  
• Workplace Wellness – The workplace and work environment are filled with adequate facilities, providing a space for limitless creativity.  
• Activity – Activities for employees to exert their energy as well as relax, all for fun and pleasure while working.